Refunds and Returns
We use the latest DTG (Direct to Garment) technology, which allows us to print-on-demand. Since all our shirts are made-to-order we currently do not accept refunds or exchanges.
We cannot guarantee items will arrive within the estimated delivery dates, items that arrive later than expected cannot be refunded except in extreme cases.
Only orders that are defective upon arrival may be returned at this time. Defective items include: rips, incorrect size, style or extreme color errors by manufacturer and incorrect items. If you believe you have received a defective item, please email theshirtfoundry(a)gmail.com and include details of the defect as well as a picture of the product. Please notify us of your defective item within three days of receiving your order.
**Please note, designs will be printed in the color shown. Orders made with the same color of shirt and design cannot be refunded at this time. E.g. White design on a white t-shirt.
**The print on shirts may appear different from the image that appears on theshirtfoundry.com.
**Defective items do not include discrepancies with the print, including quality.
**Modified items (shirt color or size changes) may not be returned at this time.